Terms of Use

This website, www.wheellow.com, is operated by Contrast Production. By accessing the Site or making a purchase, you acknowledge that you have read, understood, and accepted these Terms of Use without reservation.

1. Use of the site

By using this Site, you declare that you are at least 16 years old. Any fraudulent or illegal use of the Site is strictly prohibited.

2. Online Store

Wheellow offers online sales of spare parts, accessories, and equipment for electric scooters . Our store is hosted by Shopify Inc., which provides us with the secure e-commerce platform that allows us to sell our products.

3. Accuracy of information

We strive to provide accurate information, but it may contain errors, omissions, or outdated information. The Site's content is provided for informational purposes only and should not be your sole basis for decision-making.

4. Changes to service and prices

Prices are subject to change without notice. We may also modify or discontinue the service at any time.

5. Products

Some products may be available in limited quantities. Photos are for illustrative purposes only and are not contractually binding.

6. Accounts and Orders

We may limit or refuse any suspicious order, particularly in cases of possible fraud or non-compliance with these Terms and Conditions.

7. Comments and submitted content

If you send us suggestions, opinions or comments, you grant us the right to use and publish them without compensation.

8. Personal Information

The transmission of your personal information is governed by our Privacy Policy .

9. Prohibited Uses

You agree not to use the Site to:

• violate the laws in force;
• transmit viruses or malware;
• collect data from other users;
• harass, defame or discriminate against others;
• bypassing Site security.

10. Exclusion of warranties

We do not guarantee that use of the Site will be uninterrupted, fast, secure, or error-free.

11. Limitation of Liability

Wheellow cannot be held liable for indirect damages (data loss, lost profits, etc.). Maximum liability is limited to the order amount.

12. Compensation

You agree to indemnify us in the event of a breach of the Terms of Use or an infringement of the rights of a third party.

13. Separability

If a clause is deemed invalid, it remains applicable to the extent permitted by law.

14. Termination

We may terminate your access to the Site if you do not comply with these Terms.

15. Entire agreement

These Terms of Use constitute the entire agreement between you and Wheellow.

16. Applicable Law

These Terms of Use are governed by French law . In the event of a dispute, the competent court will be that of Lyon .

17. Contact

For any questions, complaints or requests for information, you can contact Wheellow at:
Email: service@wheellow.com
Postal address: 254 RUE VENDOME, 69003 LYON, FRANCE