Legal Notice

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 for Confidence in the Digital Economy (LCEN), the following legal notice is brought to the attention of users of the site www.wheellow.com.

1. Site Publisher

Name: Wheellow – Micro-enterprise
Owner / Legal Responsible: Dorian Rastello
SIRET: 89097738200039
Professional Address: 254 RUE VENDOME, 69003 LYON, FRANCE
Email: service@wheellow.com

2. Site Hosting

The site is hosted by:
Shopify Inc.
150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4, Canada
Site: https://www.shopify.com

3. Activity

Wheellow is an online store specialized in the sale of spare parts, accessories, helmets, and equipment for electric scooters. All products and services offered on the site are intended for individuals and professionals.

4. Intellectual Property

All site content (texts, images, videos, logos, illustrations, structure, database) is protected by copyright and intellectual property laws.

Any reproduction, distribution, modification, or exploitation, even partial, without written authorization from Wheellow is strictly prohibited.

5. Site Accessibility

The site wheellow.com is accessible 7 days a week and 24 hours a day, except for planned or unplanned interruptions, notably for maintenance or in cases of force majeure. Wheellow strives to ensure continuous service but cannot guarantee the absence of interruptions.

6. Liability

Wheellow cannot be held responsible for:

• the improper use of sold products,
• damage resulting from incorrect or non-compliant assembly of parts,
• site interruptions or computer bugs,
• indirect damage (data loss, loss of revenue, etc.).

If in doubt about assembly or product compatibility, the user is advised to contact Wheellow support before installation.

7. Personal Data

Data collection and processing are carried out in accordance with the GDPR and French law. For more information, please consult our Privacy Policy.

8. Cookies

The site may use cookies for navigation, statistics, and user experience improvement purposes. A dedicated page « Cookie Policy » is available for more details.

9. Consumer Mediation

In accordance with Article L.612-1 of the Consumer Code, the consumer client can freely use the following mediator:

CM2C – Consumer Mediation Center
14 Rue Saint-Jean, 75017 Paris
Site: https://www.cm2c.net
Email: cm2c@cm2c.net

10. Disputes – Competent Court

In case of dispute and after attempts at amicable resolution, the competent court shall be that of Lyon (France).

11. Contact

For any questions, complaints, or information requests, you can contact Wheellow at:
Email: service@wheellow.com
Postal Address: 254 RUE VENDOME, 69003 LYON, FRANCE